From our beginnings as a very small business, MSI has grown into one of the largest natural-stone distributors in the United States. We understand that our growth is attributed to the strength of our valuable partnerships with our retail customers. To help our retail customers thrive, we support them with training, marketing materials, customer service, and a professional reputation they can trust.

Sales Training

Product education, training, and sales go hand in hand. To help your sales team sell, we’ll save them a seat in one of our complimentary local training sessions. In a classroom-style setting, our product experts will teach your sales team everything they need to know about the recommended uses, upkeep, and properties of our products.

Marketing Materials & Displays

Purchasing countertops, flooring, and wall tiles is a big commitment. Before making a decision, most homeowners need assistance envisioning their project. To help your customers visualize their dream space, MSI provides all the visual elements you need—from merchandising displays to brochures, apps, tile pattern calculators, and online visualizer tools.

Customer Service

At MSI, communication and connection are key. We actively serve our retail customers by developing new products, providing a quick response on quotes, and troubleshooting any issues that may arise before or after the sale. Every member of our sales, product, and service team can be reached by email or phone, and our customers can expect a prompt response. It’s the hallmark of our mission.

Trusted Reputation

Many homeowners look for the brands and quality they can rely on and only buy from companies they trust. Over the years, our product selection, new product development, support, and service has made us one of the most highly regarded companies in our industry. MSI is built on a foundation of innovation, inclusivity, diversity, and a commitment to environmentally friendly, sustainable practices. These values boil down into a company and product offering that your customers can count on.

Are you interested in becoming a retail customer? Start by filling out the form here. Our team will be in touch to discuss the details.