Information & Technology

M S International, Inc's excellent customer service and vast inventory of natural stone and tile is backed by state-of-the-art IT systems and protocols that yield best-in-industry order processing, fulfillment, and the real-time data necessary to gain a competitive edge. Our goal is to provide real-time information on pricing, availability, selection, and inventory.

M S International's technology is unrivaled. Our professional IT team employs the most advanced levels of technology available to unify the system and for supply chain visibility. Order-processing and fulfillment operate seamlessly in real time, with multi-user capability in a networked system with over 150 terminals.

Our state-of-the-art system delivers specific distribution management information and accuracy in order processing, status, and delivery scheduling.

With our precise order management system, you can receive immediate information related to stock on hand, customer order updates, and expected arrival dates. The MSI proprietary vendor portal provides a single point of contact for all purchase orders, and easy access to ETA information. Also, we offer an EDI interface for convenient billing/purchasing where required.

MSI provides salespeople with accurate, real time information on inventory, availability, and pricing:
  • Real time, multi-user, fully networked order system connected to over 150 terminals
  • Detailed distribution management allows transparent, inventory sharing across all branches
  • Slabs equipped with Radio Frequency Identification “RFID” system
  • Current and back orders can easily be checked using our proprietary tracking system
  • Instant stock check allows you to track expected arrival dates
  • Web site access for direct container shipment
  • Sales, Product, and Service team is always within reach
  • Round-the-clock 24 hours service with purchasing offices in India, Turkey, Brazil, and China and back office operations in Bangalore, India.